Ladies and gentlemen, I want to share a simple yet inspiring story. A few years ago, my friend Mussa and I were working in a travel company. We were just ordinary employees—nothing fancy. We had big dreams in our hearts and always wanted to give top‑notch service to every customer. But the sad truth was, our hands were tied. The owner of the company didn’t welcome new ideas, and we had no say in big decisions. We saw many problems—slow bookings, confusing travel plans, and unhappy customers—but all we could do was watch and try to help in small ways.

Still, we didn’t lose heart. We decided to do what we could, even if it was behind the scenes. We explained travel packages more clearly, helped people with bookings in a smooth way, and gave simple tips to our team to speak kindly and professionally. You could say we were trying to fix a broken machine with just a few tools. Our small efforts made customers smile, but deep down, we knew we were capable of so much more—if only we had the steering wheel in our hands.

One evening, as we sat together sipping tea after work, Bilal said, “Why don’t we start our own travel agency?” That one sentence hit me like a spark. We knew the road wouldn’t be a bed of roses, but we were ready to walk the extra mile. From that day, we rolled up our sleeves, saved money, and started planning step by step. We promised ourselves one thing: in our agency, we will treat every customer like family and run the business with honesty and heart.

We started small—just the two of us, one desk, and a big dream. The beginning was tough. We were like a tiny boat in a big sea. Some people doubted us, but we kept our heads high and gave our 100%. Slowly but surely, people noticed our hard work. We planned group tours, arranged visas, and booked flights with full responsibility. Every happy traveler was like a medal on our chest. We didn’t have a fancy office, but our passion and dedication made all the difference.

Today, after two years of blood, sweat, and tears, our travel agency is standing strong. We’ve earned the trust of many customers, and our name is growing like wildfire. We believe that honesty is the best policy, and good service speaks louder than words. From being employees with no voice to becoming proud owners—it wasn’t a walk in the park, but every step was worth it. And let me tell you, this is just the beginning. The sky’s the limit!.